Creddy

Creddy support

Let's get you unstuck.

I'm Sagar, Creddy's developer. Send me your question or report a problem here. No sign-in needed.

Stuck during setup or sign-in?

Tell me which screen you're on and the error you see. Keep the app installed while we work through it so local recovery details stay available.

What to include

  • Your device and whether you use the iPhone app, the Android app or the website.
  • The screen you were on and what you expected to happen.
  • For a wrong benefit, fee or earning rate, the card's name and a link to the issuer's page if you have one. You can also use the corrections page.

Never send your full card number, bank password or one-time codes. Creddy does not need them.

Use an inbox you check. This is where you'll receive a reply.

For app issues, include your device and Apple or Google sign-in method. Please leave out passwords and card numbers.

Prefer email?

You can email me directly, including screenshots.

sagar@getcreddy.com

For account deletion, see the deletion instructions. Feedback, corrections, and partnership inquiries are welcome here too.

Frequently Asked Questions

How do I contact Creddy support?

Use the contact form on getcreddy.com/contact (no sign-in needed) or email Creddy directly. For app issues include your device and your Apple or Google sign-in method, never passwords or card numbers.

How do I report an outdated credit card benefit?

Send the card or page URL, the outdated detail and an official issuer source through the contact form or corrections email.

How fast does Creddy respond to support requests?

Creddy does not publish a guaranteed response time. Include enough detail (screen, error message, device) for the team to investigate quickly.

Can I request a card be added to Creddy's catalog?

Yes. Use the contact form and include the issuer and exact card name.

Does Creddy offer phone support?

No. Support is by contact form and email; no phone number is listed.